"Completely satisfied with the service. Fast and efficient, would recommend Auto-Lab to everyone."
"I'm a regional service manager for a car dealership. I just wanted to say I really enjoy working with the Battle Creek and Lansing Michigan Auto-Labs. They are very helpful, reasonable and prompt at getting my customer's taken care of. I couldn't ask for a better repair facility to refer my customer too. "
Semper Fidelis - Capt Colter Bahlau United States Marine Corps
"Bottom line up front: Best car service I have ever had! I currently am serving in the Marine Corps and moved to the area in 2013. I was looking for a good mechanic to take care of my 2000 Jeep Wrangler which is part of my family. I could not have found a better service center. Between Matt and Corey, the service (both Car and Customer) is above reproach. Always giving you the ground truth and very flexible to your schedules.
I understand when people read reviews they do so with reservation. Let me tell you this post is valid and confirmed through three years of working with them. Would drive out of my way to have them service my vehicle any day of the week because I know I am getting service the way it should be!!
These two men should be recognized for their efforts and hard work. My Jeep as for many people is more than just a car, it is a part of my family. I have been driving it for 14 years and now have over 220,000 miles on it. I can take comfort in knowing that one of my most important items in my life is in good hands with these gentlemen. Will/and have recommended this shop to everyone I know!!!! Thank you for outstanding service!"
"Not only was I satisfied, but the staff at this location is amazing in their customer service."
"Auto-Lab fixed my daughter’s C class like no one’s business! Various "mechanics" did not want to touch it! Jimmy’s guys at Auto-Lab literally asked me to bring the car by because they love to tackle any car issues and fix them. Guess what? In under a week, that's exactly what they did. I can't thank them enough!"
"Plymouth, MI on Ann Arbor Road -- From the time I called and scheduled to bring in my car to the time I picked it up, nothing but wonderful customer service and also the shuttle driver, Mike is very sweet. Thank you Brett for taking care of me and calling with estimates. You people are the best!!"
"The repair was done on time and at a reasonable price. The wrong radiator was delivered and a new part had to be ordered. The correct radiator was more $ but the owner, of the Woodhaven store, made the parts store pay the difference due to already having quoted me a set price. This act showed me this store is honest and stands by their customers. They honored their quoted price."